• Resource planning
  • Policy, Procedure and Standard Operating Procedures (SOPs)
  • Key Performance Indicators (KPI) to achieve company goal & objectives
  • Record and measure and regularly review performance.
  • Develop Specific, Measurable, Achievable, Realistic (SMART) goals
  • Daily toolbox meetings / team meetings
  • Strength, Weakness, Opportunity,
    Threats (SWOT) analysis
  • Customer Relationship Management (CRM)
  • Database & assets management
  • Production scheduling / Demand planning / Sales and Operation planning


  • Fairwork Australia classification, pay rates check
  • Position descriptions
  • Agreed roles & responsibilities
  • Performance management
  • Lines of communication and reporting structure
  • Managing the effective reduction of staff entitlements to reduce liabilities
  • Recruitment & selection
  • Workers compensation


  • Measure and reduce rework & waste
  • Understanding the Direct Manufacturing Cost of the product (DMC)
  • Understanding and setting selling price and margin
  • Balancing labour (costs/hrs.) to meet demand
  • Reduce lead time to market and reduce costs
  • Cost reduction projects
  • Investigate and identify appropriate funding
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